Frequently asked questions

Choose Payfast at checkout and pay by card or instant EFT. Once Payfast confirms the payment, Shopify sends the download links automatically. Or choose Bank Deposit and pay by EFT or bank deposit. Then we mark the order off once the money reflects, and that is not instant: a person looks at it, and an EFT from another bank can take a working day or two to reflect.

PDF. It works on any phone, tablet or computer without a special app.

Yes. Every guide and the bundle are sold in English and in Afrikaans. The Afrikaans editions are at proudlymeerkat.com. Each order is one language edition: the English PDF and the Afrikaans PDF are separate products.

Three times per file. The Complete Bundle is one file with all four guides in it, so save it as soon as you have it.

Yes, regularly. Each one is a separate guide bought separately. They are not included in the Garden Route Edition or in the bundle.

A short three-page companion showing how to use the four guides together as one planning system. It sits at the front of the Complete Bundle, which is one PDF.

Digital files cannot be returned, so we do not refund after a guide has been downloaded. If you accidentally paid twice for the same guide, or the file does not open at all and we cannot fix it — say so and we refund. Read the full position at refunds.

No. The guide is for your own use. You may read it on your own devices and make a printout for yourself, but not forward it, resell it or upload it to a public place. Read the terms.

Yes. The guides are PDFs and open on any phone without a special app.